Privacy & Cookie Policy
Last updated: May 2026
1. Introduction
Grounded Environmental (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, and protect your information when you use our website:
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Grounded Environmental
Registered Office:
Whitmore Lodge
Whitmore Lane
Staplegrove
Taunton
TA2 6SR
Email: enquiries@grounded-env.com
We are the data controller responsible for your personal data.
3. What Information We Collect
We may collect and process the following personal data:
- Your name
- Email address
- Telephone number
- Information submitted through contact forms
- Technical data including IP address, browser type, and device information
- Website usage and analytics data
4. How We Collect Your Information
We collect information when you:
- Submit an enquiry through our Jotform contact forms
- Contact us by email
- Browse or interact with our website
- Accept cookies through our cookie consent banner
5. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide requested services
- Communicate with you
- Improve our website and services
- Monitor website performance and visitor activity
- Maintain website security
6. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate interests — to operate our business and respond to enquiries
- Consent — for non-essential cookies and analytics
- Contract — where processing is necessary to provide requested services
7. Third-Party Services
Jotform
We use Jotform to provide and manage contact forms on our website. Information submitted through forms is securely processed and stored by Jotform on our behalf.
Jotform Privacy Policy:
https://www.jotform.com/privacy/
Google Site Kit / Google Analytics
We use Google Site Kit, which may include Google Analytics and other Google services to help us understand how visitors use our website and improve performance.
Google Analytics may collect:
- IP address data
- Browser and device information
- Website usage statistics
- Page visit and interaction data
Google may process information on servers outside the United Kingdom.
Google Privacy Policy:
https://policies.google.com/privacy
8. Cookies
Our website uses cookies and similar technologies.
Essential cookies are required for the website to function properly. Non-essential cookies, including analytics cookies, are only used after you provide consent through our cookie banner.
Please see our Cookie Policy for more information.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Website:
https://ico.org.uk/
11. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, disclosure, or loss.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Grounded Environmental
Whitmore Lodge
Whitmore Lane
Staplegrove
Taunton
TA2 6SR
Phone: 01823 746214
Email: enquiries@grounded-env.com
Cookie Policy
Last updated: May 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.
How We Use Cookies
We use cookies to:
- Ensure the website functions correctly
- Analyse website traffic and usage
- Improve website performance and user experience
- Monitor visitor activity and site functionality
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to operate correctly and cannot be disabled through our systems.
Examples include:
- Security cookies
- Session cookies
- Cookie consent preferences
Analytics Cookies
We use Google Analytics through Google Site Kit to understand how visitors use our website.
These cookies may collect:
- Pages visited
- Time spent on pages
- Device and browser information
- Approximate geographic location
Analytics cookies are only activated after consent is provided.
Third-Party Cookies
Some third-party services used on our website may place cookies on your device, including:
- Google Analytics
- Google services integrated through Site Kit
- Jotform
We do not directly control third-party cookies.
Managing Cookies
You can manage or disable cookies through your browser settings.
You can also withdraw or change your cookie preferences at any time through our cookie consent banner.
Contact
If you have any questions about this Cookie Policy, please contact:
Grounded Environmental
Whitmore Lodge
Whitmore Lane
Staplegrove
Taunton
TA2 6SR
Phone: 01823 746214
Email: enquiries@grounded-env.com
